Professor and
Robert H. Smith Dean's Chair of Information Systems
Decision and Information Technologies Department

Phone: (301) 405-3121
Fax: (301) 405-8655
Email: ragarwal@rhsmith.umd.edu

Profile: www.smith.umd.edu/dit/faculty/agarwal.html
 Webpage: www.smith.umd.edu/faculty/ragarwal/index.html
 
 

Education

Ph.D. Management Information Systems (1988)
Whitman School of Management
Syracuse University, Syracuse, N.Y.
 
 M.S. Computer Science (1988)
L.C. Smith College of Engineering and Computer Science
Syracuse University, Syracuse, N.Y.
 
M.B.A. (1984)
Indian Institute of Management
Calcutta
 
B.A. (Honors) Mathematics (1982)
St. Stephen's College, Delhi University
 

Research Interests

Health information technologies and their impacts.
Organizational transformations in the digital economy.
Technology adoption, diffusion, use, and innovation.
Management of IT human capital and sourcing.

Research

Published Papers
 
Working Papers
 

Editorial Activities

  • Senior Editor, Information Systems Research, 2005-

  • Guest Editor, Information Systems Research Special Issue on “The Interplay Between Digital and Social Networks,” 2006-2007

  • Senior Editor, MIS Quarterly, 2001-2004

  • Associate Editor, Management Science, 2003-2006

  • Editorial Board, MISQ Executive, since 2001

  • Editorial Board, Journal of AIS, since 2002

  • Associate Editor, Decision Support Systems, since 1999

  • Editorial Board, Journal of Information Technology and Management, since 1998

  • Editorial Board, IEEE Transactions on Engineering Management, 2000-2004

  • Associate Editor, MIS Quarterly, 1998-2001

  • Associate Editor, International Journal of Human-Computer Studies, 1993-2003

Professional Activities

          Conference and Workshop Activities

  • Track Chair, ICIS 2008.

  • Faculty Participant, Junior Faculty Workshop, Academy of Management, 2005.

  • Program Co-chair, ICIS 2004.

  • Program Committee, ICIS 2000, 2001, 2002.

  • Conference Chair, SIGCPR 1999.

  • Program Committee, ICIS 1999.

  • Program Committee, IFIP WG8.2 and WG8.6 Working Conference, 1998.

  • Program Chair, SIGCPR 1998.

  • Associate Program Chair, SIGCPR 1997.

  • Conference Committee, SIGCPR 1996, 1997.

  • Program Committee, Workshop on Information Technologies and Systems (WITS), 1993, 1994, 1999, 2000.

  • Session Chair, ORSA/TIMS National Meeting, Detroit, October, 1994.

  • Session Chair, ORSA/TIMS National Meeting, Nashville, May 1991.

  • Session Chair, ORSA/TIMS National Meeting, Las Vegas, May 1990.

  • Program Review Panel, SIGCPR Conference, 1990, 1991, 1992.

    Professional Positions (Elected)
     

  • Member, INFORMS Board, 2004-2006.

  • Vice President, Subdivisions, INFORMS, 2004-2006.

  • Chair, INFORMS Information Systems Society, 1999-2005.

  • Member, Subdivisions Council, INFORMS, 2004-2006.

  • Vice President, Member Services, Association for Information Systems, 2003-2006.

  • Vice-Chair, ACM SIGCPR, 1999-2001.

Journal Articles

  1. S. Gosain, J. Kuruzovich, S. Viswanathan, and R. Agarwal, “Marketspace or Marketplace? Online Information Search and Channel Outcomes in Auto Retailing,” forthcoming, Information Systems Research.
     

  2. R. Agarwal, T.W. Ferratt, and P. De., “"The Effects of Risk and Variety on the Turnover Intentions of New Workforce Entrants in Information Technology: An Experimental Investigation from an Interactionist Perspective," forthcoming, Database, 2007.
     

  3. Ma, M. and R. Agarwal, “Through a Glass Darkly: Information Technology Design, Identity Verification and Knowledge Contribution in Technology-Mediated Communities,” Information Systems Research, Vol. 18, No. 1, 2007, 42-67.
     

  4. S. Viswanathan, J. Kuruzovich, S. Gosain, R. Agarwal, and S. Weitzmann, “Online Infomediaries and Price Discrimination,” Journal of Marketing, Vol. 71, No. 3, July 2007.
     

  5. R. Agarwal, C.V. Brown, T.W. Ferratt, and J.E. Moore, “Five Mindsets for Retaining IT Professionals,” MISQ Executive, December 2006, 137-150.
     

  6. E. Karahanna, R. Agarwal, and C. Angst, “Reconceptualizing Compatibility Beliefs in Technology Acceptance Research,” MIS Quarterly, Vol. 30, No. 4, December 2006, 781-804.
     

  7. D. Smaltz, V. Sambamurthy, and R. Agarwal, “The Antecedents of CIO Role Effectiveness in Organizations: An Empirical Study in the Healthcare Sector,” IEEE Transactions on Engineering Management, Vol. 53, No. 2, May 2006, 207-222.
     

  8. V. Venkatesh and R. Agarwal, “Turning Visitors Into Customers: A Usability Centric Perspective on Purchase Behavior,” Management Science, Vol. 52, No. 3, March 2006, 367-382.
     

  9. R. Agarwal and H. Lucas, “The IS Identity Crisis: Focusing on High Visibility and High Impact Research,” MIS Quarterly, Vol. 29, No. 3, Sept. 2005, 381-398.
     

  10. T.W. Ferratt, R. Agarwal, C. Brown, and J.E. Moore, “IT Human Resource Configurations and Turnover: Theoretical Synthesis and Empirical Analysis,” Information Systems Research, Vol. 16, No. 3, Sept. 2005, 237-255.
     

  11. L. Maruping and R. Agarwal, “Supporting Team Interactions with Technology: A Task-Technology Fit Perspective,” Journal of Applied Psychology, Vol. 89, No. 6, 2004, 975-990.
     

  12. R. Agarwal and A.P. Sinha, “The Unified Modeling Language: A Study of Developer Perceptions,” Communications of the ACM, Volume 46, Issue 9, September 2003, 248-256.
     

  13. W. Lewis, .R. Agarwal, and V. Sambamurthy, “Spheres of Influence on Beliefs about Technology Use: An Empirical Study of Knowledge Workers,” MIS Quarterly, Vol. 27, No. 4, 2003.
     

  14. R. Agarwal and V. Venkatesh, “Assessing a Firm’s Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability,” Information Systems Research, Vol. 13, No. 2, 2002, 168-188.
     

  15. R. Agarwal and V. Sambamurthy, “Principles and Models for Designing the IT Function,” MIS Quarterly Executive, Vol. 1, No. 1, 2002, 1-16
     

  16. E. Carmel and R. Agarwal, “The Maturation of Offshore Sourcing of Information Technology Work,” MIS Quarterly Executive, Vol. 1, No. 2, 2002, 65-78.
     

  17. R. Agarwal and T.W. Ferratt, “Enduring Practices for Managing IT Professionals,” Communications of the ACM, Vol. 45, No. 9, 73-79, 2002.
     

  18. M. R. Tanniru and R. Agarwal, “Applied Technology in Business Program—An Industry-Academia Partnership to Support Student Learning,” E-Service Journal, Indiana University, Vol. 1, No. 2, Winter 2002, 5-19.
     

  19. R. Agarwal and T.W. Ferratt, “Crafting an HR Strategy to Meet the Need for IT Workers,” Communications of the ACM, Vol. 44, No. 7, July 2001, 59-64.
     

  20. E. Carmel and R. Agarwal, "Tactical Approaches for Alleviating Distance in Global Software Development," IEEE Software, Vol. 18, No. 2, March/April 2001, 22-29.
     

  21. F. Rodhain and R. Agarwal, “Le message électronique: une propriété privée? Perception des salariés quant a la propriété de leurs courriels et au respect de leur vie privée sur le lieu de travail,” Systemès d’Information et Management. Vol. 4, No. 6, December 2001, 28-49.
     

  22. R. Agarwal and E. Karahanna, “Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs about Information Technology Usage,” MIS Quarterly, Vol. 24, No. 4, December 2000, 665-694.
     

  23. R. Agarwal, V. Sambamurthy, and R. Stair, “The Evolving Relationship between General and Specific Computer Self-Efficacy: An Empirical Investigation,” Information Systems Research, Vol. 11, No. 4, December 2000, 418-430.
     

  24. R. Agarwal, J. Lynch, J. Prasad, and M. Tanniru, “Rapid Application Development: Are We Subverting Good Software Development Practices?” Communications of the ACM, Vol. 43, 11es, 177-188, 2000.
     

  25. R. Agarwal and J. Prasad, “A Field Study of the Adoption of Software Process Innovations by Information Systems Professionals,” IEEE Transactions on Engineering Management, Vol. 47, No. 3, August, 2000, 295-308.
     

  26. R. Agarwal, R., P. De, A. Sinha, and M. Tanniru, “On The Usability of Object Oriented Representations,” Communications of the ACM, Vol. 43, No. 10, October, 2000, 83-89.
     

  27. R.P. Roepke, R. Agarwal and T.W. Ferratt, “Transforming the IT Organization: The Leadership Imperative at 3M,” MIS Quarterly, Vol. 24, No. 2, June 2000.
     

  28. S. Nambisan, R Agarwal, and M. Tanniru, “Organizational Mechanisms for Enhancing User Innovation in Information Technology,” MIS Quarterly, Vol. 23, No. 3, September 1999, 365-395.
     

  29. R. Agarwal, P. De, and A.P. Sinha, “Comprehending Object and Process Models: An Empirical Study,” IEEE Transactions on Software Engineering, Vol. 25, No. 4, July/August 1999, 541-556.
     

  30. R. Agarwal, R. and J. Prasad, “Are Individual Differences Germane to the Acceptance of New Information Technologies?” Decision Sciences, Vol. 30, No. 2, Spring 1999, 361-391.
     

  31. R. Agarwal and J. Prasad, “A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology,” Information Systems Research, Vol. 9, No. 2, 1998, 204-215.
     

  32. R. Agarwal and J. Prasad, “The Antecedents and Consequents of User Perceptions in Information Technology Acceptance,” Decision Support Systems, Vol. 22, No. 1, 1998, 15-29.
     

  33. D. P. Cardarelli, R. Agarwal, and M. Tanniru “Organizational Pitfalls of Reengineering,” Information Systems Management, Vol. 15, No. 2, Spring 1998, 34-39.
     

  34. R. Agarwal, M. Tanniru, and D. Wilomen, “Assimilating Information Technology Innovations: Strategies and Moderating Influences,” IEEE Transactions on Engineering Management, Vol. 44, No. 4, 1997, 347-358.
     

  35. R. Agarwal and J. Prasad, “The Role of Innovation Characteristics and Perceived Voluntariness in the Acceptance of Information Technologies,” Decision Sciences, Vol. 28, No. 3, 1997, 557-582.
     

  36. R. Agarwal and J. Prasad, “Targeting COBOL Programmers for C Training: The Role of Job Insecurity and Organizational Tenure,” Journal of Systems and Software, Vol. 37, No. 1, 1997, 5-17.
     

  37. R. Agarwal, G. Krudys, and M. Tanniru, “Infusing Learning into the Information Systems Organization,” European Journal of Information Systems, Vol. 6, 1997, 25-40.
     

  38. R. Agarwal, A. Sinha, and M. Tanniru, “The Role of Prior Experience and Task Characteristics in Object-Oriented Modeling: An Empirical Study,” International Journal of Human-Computer Studies, Vol. 45, 1996, 639-637.
     

  39. R. Agarwal, A. Sinha, and M. Tanniru, “Cognitive Fit in Requirements Modeling -- A Study of Object- and Process-Oriented Methodologies,” Journal of Management Information Systems, Vol., 13, No. 2, Fall 1996, 137-162.
     

  40. R. Agarwal, J. Prasad, and M. Zanino, “Training Experiences and Usage Intentions: A Field Study of a Graphical User Interface,” International Journal of Human-Computer Studies, Vol. 45, No. 2, August, 1996, 215-242.
     

  41. J. Heatley, R. Agarwal, and M. Tanniru, “An Evaluation of an Innovative Information Technology: The Case of Carrier EXPERT,” Journal of Strategic Information Systems, Vol. 4, No. 3, 1995, 255-277.
     

  42. R. Agarwal, M. Tanniru, and Y. Zhang, “Knowledge-Based Model Validation Support for End-User Computing Environments,” Decision Support Systems, Vol. 15, No. 1, 1995, 1-18.
     

  43. R. Agarwal and K. Prasad, “A Blackboard Framework for the Design of Group Decision Support Systems,” Behaviour and Information Technology, Vol. 13, No. 4, 1994, 277-284.
     

  44. T. W. Ferratt and R. Agarwal, “Guided Self-Development: An Innovative Approach to Management Education and Development Applied to Information System Supervisors,” Computer Personnel, Vol. 15, No. 3, 1994, 3-15.
     

  45. R. Agarwal, S. Brown, and M. Tanniru, “Assessing the Impacts of Expert Systems -- The Experiences of a Small Firm,” Expert Systems with Applications, Vol. 7, No. 2, 1994, 249-257.
     

  46. R. Agarwal, L. Roberge, and M. Tanniru, “Qualitative Factors in MIS Planning: A Multi-Dimensional Methodology for Systems Prioritization,” Information and Management, Vol. 27, 1994, 261-274.
     

  47. T.W. Ferratt, L. Short, and R. Agarwal, “Measuring the Information Systems Supervisor's Work-Unit Environment and Demonstrated Skill at Supervising,” Journal of Management Information Systems, Vol. 9, 1993, 121-144.
     

  48. R. Agarwal, R. Kannan, and M. Tanniru, “Formal Validation of a Knowledge-Based System Using a Variation of the Turing Test,” Expert Systems with Applications, Vol. 6, 1993, 181-192.
     

  49. R. Agarwal, S. Sakthivel, and M. Tanniru, “Knowledge-Based Approach to Structural Integrity Verification in Requirements Analysis and Logical System Specification,” Knowledge-Based Systems, Vol. 6, No. 3, 1993, 165-173.
     

  50. R. Agarwal and D. Ghosh, “Issues in The Design and Administration of Model Bases in Distributed Environments,” Journal of Information Technology, Vol. 7, 1992, 87-94.
     

  51. R. Agarwal and M. Tanniru, “Assessing the Organizational Impacts of Information Technology,” International Journal of Technology Management, Vol. 7, 1992, 627-643.
     

  52. R. Agarwal and M. Tanniru, “A Structured Methodology for Developing Production Systems,” Decision Support Systems, Vol. 8, 1992, 483-499.
     

  53. R. Agarwal, R. Kannan, and M. Tanniru, “Knowledge-Based Support for the Design of Information System Controls,” Accounting Systems Journal, Vol. 2, Fall 1992, 1-20.
     

  54. S. Sakthivel and R. Agarwal, “Knowledge-Based Model Construction for Simulating Information Systems,” Simulation, Vol. 59, No. 4, October 1992, 223-236.
     

  55. R. Agarwal, M. Tanniru, and M. DaCruz, “Knowledge-Based Support for Combining Qualitative and Quantitative Judgments in Resource Allocation Decisions,” Journal of Management Information Systems, Vol. 9, No. 1, Summer 1992, 165-184.
     

  56. R. Agarwal and M. Tanniru, “A Petri-Net Based Approach for Verifying the Integrity of Production Systems,” International Journal of Man-Machine Studies, Vol. 36, 1992, 447-468.
     

  57. R. Agarwal and M. Tanniru, “Knowledge Extraction Using Content Analysis,” Knowledge Acquisition, Vol. 3, 1991, 421-441.
     

  58. D. Ghosh and R. Agarwal, “Model Selection and Sequencing in Decision Support Systems,” Omega: The International Journal of Management Science, Vol. 19, No. 2/3, 1991, 157-167.
     

  59. R. Agarwal, R. Linck, and M. Tanniru, “Knowledge Base Maintenance,” Expert Systems: Planning/ Implementation/ Integration, Vol. 3, No. 2, 1991, 6-14.
     

  60. R. Agarwal, C. Higgins, and M. Tanniru, “Technology Diffusion in a Centralized MIS Environment: Experiences at Carrier,” Information and Management, Vol. 20, 1991, 61-70.
     

  61. R. Agarwal and M. Tanniru, “Knowledge Acquisition Using Structured Interviewing: An Empirical Investigation,” Journal of Management Information Systems, Vol. 7, No. 1, Summer 1990, 123-140.
     

  62. R. Agarwal and M. Tanniru, “A Systems Development Cycle for Expert Systems,” Knowledge-Based Systems, Vol. 3, No. 3, 1990, 170-180.
     

  63. J.P. Moily, T.J. Murray, and R. Agarwal, “A Preliminary Specification of an On-Line Expert Help System,” Information and Management, Vol. 7, No. 1, 1987, 191-196.


    Chapters in Books and Reports
     

  64. Agarwal, R. and Angst, C., “Technology-Enabled Transformations in U.S. Health Care: Early Findings on Personal Health Records and Individual Use,” forthcoming, Advances in Management Information Systems, 2005.
     

  65. R. Agarwal, A. Rai, and V. Sambamurthy, “Unleashing the Power of Enterprise Value Nets,” SIM International, 2005.
     

  66. R. Agarwal, “Teamwork in the Netcentric Organization,” International Handbook of Organizational Teamwork and Cooperative Working, D. Tjosvold, K. Smith, and M. West (eds.), Wiley, 2004.
     

  67. R. Agarwal and V. Sambamurthy, “Organizing the IT Function for Business Innovation Leadership,” SIM International, 2002.
     

  68. E. Carmel and R. Agarwal, The Globalization of America’s Information Technology Work, 2000.
     

  69. R. Agarwal and V. Sambamurthy, “Organizing For Hypercompetition: A Guidebook of Practice for the IT Function,” SIM International, 2000.
     

  70. R. Agarwal, “Individual Adoption of New Information Technology,” in Framing the Domains of IT Management Research: Glimpsing the Future through the Past, R.W. Zmud (ed.), Pinnaflex, 2000.
     

  71. R. Agarwal and T.W. Ferratt, Coping with IT Labor Scarcity: Strategies and Practices for Effective Recruitment and Retention, Pinnaflex Publishing, 1999.
     

  72. R. Agarwal and T.W. Ferratt, “Recruiting, Developing, and Retaining A World-Class IT Staff: An Analysis Of IT Human Resource Strategies,” SIM International, 1998.
     

  73. R. Agarwal and T.W. Ferratt, “Recruiting, Retaining, and Developing a World-Class IT Staff: A Study of Innovative and Effective Practices,” SIM International, 1997.


    Recent Conference Proceedings and Presentations
     

  74. C. Angst and R. Agarwal, “Acquiescence, Conformity, or Routine: Central and Peripheral Routes to Faithful Technology Usage,” Workshop of the Special Interest Group on Diffusion, Transfer, and Implementation of IT, Washington DC, December 2004.
     

  75. R. Agarwal, C. Angst, and V. Sambamurthy, “It’s Not to Whom you Go, It’s Who You Know: Social Referents and Normative and Informational Influence in Technology Acceptance Attitudes and Behaviors,” INFORMS Conference on Information Systems and Technology, October 2004.
     

  76. Deng, N., and R. Agarwal, “Knowledge Transfer in Outsourced Software Development: A Contingency Perspective,” Academy of Management Annual Conference, New Orleans, LA, August, 2004.
     

  77. F. Ye and R. Agarwal, “Strategic Partnerships in IT Outsourcing: A Social Capital Perspective,” Proceedings of the International Conference on Information Systems, Seattle, WA, December 2003.
     

  78. “Moving Beyond the Individual in Innovation Adoption Research: Multiple Levels of Analysis,” Invited Panelist, Workshop of the Special Interest Group on Diffusion, Transfer, and Implementation of IT, Barcelona, Spain, December 2002.
     

  79. R. Agarwal and T. W. Ferratt, “Toward understanding the relationship between IT human resource management systems and retention: an empirical analysis based on multiple theoretical and measurement approaches,” Proceedings of the ACM Special Interest Group on Computer Personnel Research, ACM Press, May, 2002, 126-138.
     

  80. R. Agarwal, P. De, and T.W. Ferratt, “Explaining an IT professional's preferred employment duration: empirical tests of a causal model of antecedents,” Proceedings of the ACM Special Interest Group on Computer Personnel Research, ACM Press, May, 2002, 14-24.
     

  81. F. Rodhain and R. Agarwal, “Mine or Ours? Email Privacy Expectations, Employee Attitudes, and Perceived Work Environment Characteristics, Proceedings of the 25th Hawaii International Conference on System Sciences, Hawaii, January 2002.
     


 Books

Ritu Agarwal and Thomas W. Ferratt, Coping With Labor Scarcity in Information Technology: Strategies and Practices for Effective Recruitment and Retention (Practice-Driven Research in IT Management Series No. 2), Pinnaflex,


 
 
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