Ninth Annual CIO Forum
“Empowering Consumers with Information Technology”

Friday, November 7, 2008 ● 8:30 a.m. to 4 p.m. ● Van Munching Hall

Information technology is changing the way companies think about interacting with their consumers. Increasingly consumers are empowered to use technology to be self-sufficient instead of traditional face-to-face interactions. Although this provides a wonderful cost savings opportunity for companies, it creates new challenges for them as well. How do companies manage relationships with consumers using this new technology? How is consumer loyalty affected? Do consumers and businesses have sufficient trust in technology to sustain relationships? These changes are empowering consumers in industries ranging from health care to banking to retailing.

Join us on Nov. 7 as CIO from around the region gain valuable insights into the best practices for enhancing consumer relationships with technology. Registration is just $95, including continental breakfast, lunch, and snack. Combining the best in academic research and top-level business practices, the CIO Forum is the place for exploration and discussion you won’t find anywhere else.